Good Spirit School Division 204
Students Come First
​
  • Banner5.jpg
    Building Strong Foundations to Create Bright Futures ​
  • May 07, 2021
    School Day 2
    No School Today
    FAQ


    ​

    FREQUENTLY ASKED QUESTIONs

    ​
    ​
    ​What is the URl when browsing? 
    ​https://gssd.edsby.com/
    ​
    ​
    ​What can I do if I do not see the invitation in my email inbox?
    ​Check your junk mail and/or mail settings for an email issued from GSSD. Your email address on file at your child’s school must match the email address for Edsby. If they do not match, contact your child’s school to update your email address and reissue an invitation. Updates to email addresses for using Edsby take 24 hours.
    ​
    ​
    I forgot my password, what do I do?
    ​On the Edsby login screen there is a link for Can’t Log In. Click on this and enter your email address that you used when you registered for Edsby. An email will be sent with instructions to follow. Help is available at http://www.edsby.com/help/parents/
    ​
    ​
    ​Do I have to use a computer to access Edsby? 
    ​No, Edsby works on all browsers, IOS and Android devices - more information
    ​​
    ​Can I schedule an absence for my child? 
    ​Yes, watch this video for more information. 
    ​​
    ​What do I do if I accidentally declined the email registration? 
    ​You will need to contact the school and they will arrange for another invite to be sent. 
    ​
    ​
    ​Why does my Edsby account not show correctly on my screen?
    ​Make sure to enable cookies and JavaScript on your browser (consult the help section of your browser). Edsby supports Google Chrome, Apple Safari, Mozilla Firefox, and Internet Explorer (IE 10 or higher).
    ​
    ​
    How do I turn on Notifications? You can set notifications, including mobile notifications to stay up-to-date on what's going on in your child's classes. Notifications can be set in the browser or in the app. Click here to view the steps required to set notifications in Edsby: 
    ​

    ​Is Edsby Secure?
    ​​For Edsby to be effective, it contains personal information about you and your family that is collected by the Board at registration. This information is used to provide services and support to you and your family. Edsby has been designed as a secure system that protects the privacy of this information for our families.
    ​
    ​
    ​If you are still having trouble please contact : helpdesk@gssd.ca 
    (Please include your name, your child's name/school and a brief message)